About Gentle Hands. Who We Are?

Gentle Hands is a Domiciliary Care Agency established to respond to the needs of our clients on a 24-hourly basis.

We are an independent care agency providing personal care services to clients from private and public sectors in their own homes, day centres and residential homes and supported living schemes.

We work with people who have a wide spectrum of needs, ranging from those who require short term support to regain their independence to people with complex needs who require intensive support to enjoy a good quality of life.

Our services are designed mainly for people with learning or physical disabilities, autism, mental health and other needs including the elderly who are physically frail or housebound. Our clients are generally people who, due to age or disability, find it difficult to cope with domestic responsibilities and meeting their own personal care needs.

We also work with people to provide children and family services that cater for children under the age of fifteen. Children and young people are offered support by specialist children's outreach workers around their life experiences including those of living with or witnessing domestic abuse.

Care and support needs are identified through detailed assessments which may involve the Social Workers and other professionals. We currently operate within Barnet, Haringey, Brent, Enfield and Essex and welcome clients from other London Boroughs and Hertfordshire.

All our services are individualised, person centred and deliver valued outcomes, as we passionately believe that our service users have the right to live lives that are meaningful and enable them to reach their full potential as individuals.

We pride ourselves on developing robust and significant relationships with all the clients and their relatives.

Our Aim

We aim to provide our clients with a comprehensive service of care of the highest quality within their own homes and our supported living schemes. We also aim to enable children and young people to express their feelings, build confidence and self-esteem.

We offer a flexible, efficient and professional service which is tailored to meet each person’s individual needs. We will treat each client with respect and remain sensitive their individual needs and abilities while promoting their independence and personal dignity.

We will work in partnership with professionals to help children and young people feel safe in a homely and caring environment, express themselves freely and get the necessary support to meet their emotional and psychological needs.